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FAQs
  • About SecureExchange
  • SecureExchange User Management
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    • SecureExchange & Digital Signature
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  • Postbox User Management
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    • General
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      Back to home
      1. DSwiss
      2. FAQs
      • About SecureExchange
      • SecureExchange User Management
      • SecureExchange Management
        • SecureExchange & Digital Signature
      • About Postbox
      • Postbox User Management
      • Postbox Management
      • Good to Know
      • Developer Documentation
      • DSwiss Handbook
      • FAQs
        • General
        • Compliance | Security
        • Account
        • Application | License
        • Hosting
        • Technical Questions

      FAQs

      General

      • How can I reset my password?
      • Is there a maximum file size in SecureExchange?
      • What is the maximum storage space per SecureExchange?
      • What file formats does SecureExchange support for editing & previewing?
      • What types of notifications are available?
      • How long are SecureExchanges valid, and are they automatically deleted after a specific period?
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      Compliance | Security

      • Is SecureExchange compliant with GDPR and the Swiss DSG?
      • Is DSwiss compliant with ISO 27001?
      • Is my data stored audit-proof?
      • Does SecureExchange enforce legal retention periods and provide automatic deletion?
      • What authentication methods are used for Client Advisors and Clients?
      • Does SecureExchange support SSO for Client Advisors, such as via Entra ID?
      • Does SecureExchange encrypt documents?
      • Does SecureExchange encrypt data in transit?
      • Can DSwiss view my data with the Zero-Knowledge Protocol?
      See more

      Account

      • Can I create client accounts with access to SecureExchanges?
      • How many recipients can be assigned per case in SecureExchange?

      Application | License

      • Is an app required to use SecureExchange on mobile devices?
      • Do my clients need software or licenses?
      • Does SecureExchange supports digital signatures?

      Hosting

      • Where is my data hosted?

      Technical Questions

      • Can SecureExchange be white-labeled?
      • Does SecureExchange support API integration, and what functionalities are available through it?
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