DSwiss

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DSwiss

FAQs

FAQs

General

How can I reset my password?

Is there a maximum file size in SecureExchange?

What is the maximum storage space per SecureExchange?

What file formats does SecureExchange support for editing & previewing?

What types of notifications are available?

How long are SecureExchanges valid, and are they automatically deleted after a specific period?

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Compliance | Security

Is SecureExchange compliant with GDPR and the Swiss DSG?

Is DSwiss compliant with ISO 27001?

Is my data stored audit-proof?

Does SecureExchange enforce legal retention periods and provide automatic deletion?

What authentication methods are used for Client Advisors and Clients?

Does SecureExchange support SSO for Client Advisors, such as via Entra ID?

Does SecureExchange encrypt documents?

Does SecureExchange encrypt data in transit?

Can DSwiss view my data with the Zero-Knowledge Protocol?

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Account

Can I create client accounts with access to SecureExchanges?

How many recipients can be assigned per case in SecureExchange?

Application | License

Is an app required to use SecureExchange on mobile devices?

Do my clients need software or licenses?

Does SecureExchange supports digital signatures?

Hosting

Where is my data hosted?

Technical Questions

Can SecureExchange be white-labeled?

Does SecureExchange support API integration, and what functionalities are available through it?